Privacy Policy

MonkeyChat may collect account and profile details, login provider tokens, device identifiers, payment and membership status, and service usage information needed to provide the service.

During live matching, we may process room and connection metadata, reports, moderation signals, screenshots, face and content-risk check results, and related safety events.

We use information to operate registration and login, provide random video matching and room text chat, process memberships and payment returns, respond to support requests, prevent fraud, and maintain service reliability.

We may use technical and safety signals to investigate reports, enforce our rules, detect abuse, and protect users and the service.

We may share information with providers that support authentication, hosting, analytics, payments, real-time communication, moderation, and customer support when necessary to operate the service.

Third-party services may process information under their own privacy policies. Payment card details are handled through the relevant payment flow and provider rather than the video chat interface.

We may use cookies and browser storage to maintain your session, remember preferences, support security, measure service performance, and complete payment return flows.

You can manage cookies and site data through your browser settings, although disabling them may prevent account or matching features from working correctly.

We retain information for as long as reasonably needed to provide the service, meet legal and payment obligations, resolve disputes, enforce agreements, and prevent abuse. Retention periods may differ by data type and purpose.

We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.

MonkeyChat is for adults aged 18 or older. We do not knowingly provide the service to children. If you believe a person under 18 has provided personal information, contact us so we can review the request.

You may stop using the service, log out, manage membership renewal where available, clear browser site data, and contact us about an account or privacy request.

Some information may be retained when required for security, legal compliance, payment records, dispute handling, or abuse prevention.

We may update this Privacy Policy as the service or applicable requirements change. The latest version will be published on this page.

For privacy questions or requests, contact support@monkeychat.fun.